Flare training arrives in Vancouver!

StephenGauer-20160113-100x128I’m Stephen Gauer, a Madcap Flare trainer based in Vancouver. I offer one-on-one and web-based Flare training via Skype or Joinme.

Flare is a powerful single-source authoring tool. You can use it to build online help systems and output the same content to print.

But the learning curve is steep, and Flare’s own help documents, though they number in the hundreds of pages, are not very helpful for beginners. Hence the need for me and the need for this site.

You can reach me at 604-230-0697 and at stephenjohngauer@gmail.com.

Check out my Flare training site, built with Flare’s Top Nav template. My main site for technical writing is http://www.stephengauer.com.


I charge $150 for a hands-on, two-hour Introduction to Madcap Flare, which will get you up and running if you plan to build an online help system. You can hire me for additional blocks of time, minimum two hours, at $75/hr.

Beginner training topics

I cover the following topics:
* Tour of the interface
* Flare terminology
* Customizing the Tripane Basic template
* Organizing your content for online delivery
* Adding and deleting folders and topics
* Editing text and applying styles
* Organizing the table of contents
* Customizing web output, including icons
* Editing styles
* Editing the skin

This session comes with a 40-page user guide.

Intermediate training topics

Intermediate topics include:
* Tables
* Snippets and variables
* Conditions
* Customizing the glossary
* Working with images
* PDF output
* More about styles and skins
* Introduction to the Top Nav templates


I can teach you at my office in downtown Vancouver (West Georgia and Bute), at your location (assuming you have a copy of Flare installed, of course), and via the web using Skype or Joinme.

My background

I’ve been a software trainer since the early 1990s in Vancouver when I taught lawyers and support staff WordPerfect 5.1 for the better part of two years.

Since then I’ve helped more a thousand students learn applications ranging from wordprocessing to document management, desktop publishing, graphics, CRM and various other desktop and web-based applications.

I love to teach. I write all my own training materials, user guides, cheat sheets and PowerPoint decks.

My students enjoy the energy, enthusiasm and knowledge I bring to all my training classes.

I customize training to the needs of my students, and proceed in a logical, orderly sequence of tasks and assignments. I use review exercises to solidify and reinforce learning. I provide support for every student I teach.

Teaching software applications led me to a parallel career teaching in post-secondary institutions. I’ve taught writing and communications skills to students at UBC, SFU and Kwantlen Polytechnic University in Vancouver, and at Humber College and George Brown College in Toronto.